Delete your Go Notifier account
You can delete your Go Notifier account and personal data at any time — from inside the app, or here by request without reinstalling.
Option 1 — delete inside the app
Open Go Notifier, go to Account → “Delete my account”, type DELETE to confirm, and your account and data are permanently removed. This is immediate and irreversible.
Option 2 — request deletion (no app needed)
Email support@gonotifier.com with the subject “Delete my account”, from the email address on your account. We complete deletion within 30 days (usually much sooner) and confirm by reply.
Cancel a subscription first
Deleting your account does not cancel an active paid subscription — you would keep being charged by our payment provider. To cancel, first email support@gonotifier.com with the subject “Cancel my subscription”. Any unused paid-trip credits are forfeited on deletion.
What gets deleted
- Your leader account and all personal details — name, email, and password.
- Trips you solely own, together with their participants, groups, schedules, roll-calls and messages.
- Your saved settings (including language) and all active sign-in sessions and device push tokens.
What is retained, and why
- Shared trips are not deleted. A trip you co-lead with someone else is transferred to a remaining leader, so their work and their participants are never lost.
- Payment records are held by our payment provider (Paddle) for as long as tax and accounting law requires. We do not store card details, and we hold no payment records ourselves beyond that.
- A minimal, non-personal record of account-management actions is kept for security and audit integrity.
Contact
Questions about deletion: support@gonotifier.com. See also our Privacy Policy.